Upgrade From Previous Versions to V8
If you already have installed a previous software version, there are several possibilities for you.
Note: We recommend you always have a proper backup of your monitoring data and configuration. In most cases both will be maintained when upgrading. Anyway, we recommend a backup before upgrading. Please see More section below.
Upgrade From Older Version 8.x Versions
If you have been running PRTG Network monitor with an earlier V8.x version number, simply install the latest version on top of the previous version. Your configuration will be kept. If you have configured PRTG as a cluster, you only have to install an update on any node server (master or failover). The new version will then be deployed to the cluster automatically. Note: We recommend you always have a proper backup of your monitoring data.
Upgrade From PRTG Network Monitor 7
If you have been running PRTG V7, your configuration will be kept when installing PRTG in Standalone Mode or when installing a Master Node. Note: If you're using special custom sensors, these may not work with v8.
Only when installing a failover node on top of an existing PRTG 7 installation, the configuration cannot be kept and is written to a backup folder. Then, the new cluster configuration is received from the master node of the cluster. As all nodes work with the same configuration, a failover node's old configuration and monitoring data can no longer be used. If you want to keep a configuration of PRTG 7, please install the master node on top of the old installation and use other servers for the failover node installations. Note: We recommend you always have a proper backup of your monitoring data.
Upgrade From Older PRTG Products
For all other predecessor products, a direct data import into version 8 is not possible.
If you have been using IPCheck 5 or PRTG Traffic Grapher 6, we strongly recommend to perform a clean installation of PRTG 8 and set up your configuration anew. Using PRTG's auto-discovery is the easiest way to quickly configure a monitoring of your entire network. Please see Quick Start Guide section for more information.
If you really need to import data from PRTG Traffic Grapher Version 6 or IPCheck Server Monitor Version 5, you have to install PRTG 7 first and import data there. For those products, most of your data (monitoring setup and historic data) can be imported into PRTG 7. Importing data from earlier versions is not possible. For more information, please see the article in the More section below.
Knowledge Base: How do I backup all data and configuration of my PRTG installation?
Knowledge Base: How can I upgrade from previous PRTG versions to PRTG V8?
Knowledge Base: How do I Import Data from PRTG Traffic Grapher 6 or IPCheck Server Monitor 5 in PRTG Network Monitor?
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